Privacy Policy

You give your consent to our processing of your personal data when you access our platforms.

We collect Personal Data about you when you use the services offered on our website including the following:

1. Sign-up information: When you register to use Payslice, we will collect Personal Data as necessary to offer and provide the service you request. Depending on the service you choose, in line with regulatory requirements for Know Your Customer (KYC) purposes, we may require that you provide us with your legal name, date of birth, gender, birthday, residential address, ID information (photo), email address, mobile number, marital status, to create an account. We will also require your NIN and/or your BVN in line with regulation and in furtherance of our KYC computation processes. We may also require you to provide additional, necessary personal details as you use our services.
2. Transaction information: When you use our digital platform to send and receive money, we collect information about the transaction, as well as other associated information as necessary to offer and fulfil the service (like transaction receipt, account statement) that we are obliged to; such as: the amount sent or received, amount paid for products or services, and merchant information.
3. Image and other Information: We may collect your image, or other document (like bank statement) per service usage (upload, storage, and use) to support account opening, or continue a service.
4. Information from other sources: We may collect information from third party sources, such as NIBSS, credit bureaus, NIMC, or other third-party KYC verification service providers depending on the service you subscribe to on our platform with your consent.
5. We do not collect the information of minors: If you are under the age of 18, you are not eligible to use the service offered on our platform.

We retain Personal Data in an identifiable format only for as long as required for our business purposes, with specific reference to the service rendered to you, and to fulfil our legal or regulatory obligations. Subject to applicable law, which might, from time to time, oblige us to retain your Personal Data for a certain period of time, we will retain your Personal Data for as long as necessary to fulfil the purposes we collect it for, including the purposes of satisfying any legal, accounting, or reporting obligations.

We collect your personal data to provide you an efficient and secure customer experience. We may process your Personal Data for the following reasons:

1. Provide services, including to:

   • Initiate a payment
   • Authenticate your access to an account
   • Communicate with you about your account
2. Manage risk, fraud and abuse of our services and prevent you from fraud (by developing and adopting measures of verifying your identity).
3. Comply with our legal and regulatory obligations and to enforce the terms of our sites and services, including to comply with all applicable laws and regulations.
4. Resolve disputes and troubleshoot problems.

We may share your Personal Data or other information about you with others for the following reasons:

• With unaffiliated thiry-party service providers that offer functionality through our Platform, with your prior consent, to help complete the service you request
• Where permitted or required by law. We may share information about you with other parties for business purposes or as permitted or required by law, including:
  1. If we need to do so to comply with a court proceeding, other legal process or an applicable regulation;
  2. To law enforcement authorities or other government officials, or other third parties pursuant to a court order or other legal process or requirement applicable to Payslice or an affiliated entity;
  3. Where we reasonably believe that the disclosure is necessary or appropriate to prevent an imminent physical harm or financial loss, or in connection with an investigation of suspected (or actual) illegal activity;
  4. With credit agencies and data processors for credit reference checks and anti-fraud and compliance purposes - all in accordance to applicable data privacy regulations and laws;
  5. To investigate violations of or enforce a user agreement or other legal terms applicable to any service;
  6. To protect our property, services and legal rights;
  7. As reasonably and legally permitted, to facilitate a purchase or sale of all or part of Payslice's business, or in the instance of some merger and acquisition;
  8. To support our audit, compliance, and corporate governance functions.

Cookies are small files placed on your device's browser that enable the website to identify your device as you view different pages. Like most interactive websites, our website uses cookies to enable us track of your activity for the duration of a session. Our website uses only encrypted session cookies which are erased either after a predefined timeout period or once the user logs out of the platform and closes the browser. Session cookies do not collect information from your device. They will typically store data in the form of a session identificationthat does not personally identify you. Our website uses basic and required cookies

You have the right to access and request the information that we have on you in our records. You may also ask us to delete your information on our record, restrict the way in which we use your personal information, ask that we update the personal information we hold about you or correct such personal information which you think is incorrect or incomplete, and we will grant this request as long as we're legally allowed to.

At Payslice, we're extremely committed to respecting and protecting your personal information. If you have any worries, reservations or complaints about your personal information, please contact our Data Protection Officer by emailing us at dpo@payslices.com
We will do our best to fix the problem.

This document will be reviewed on a yearly basis, or more frequently if occasioned by changes or amendment to applicable data protection regulations. If we make any changes, we'll add a note to this page and if there are significant changes we'll let you know by email.